Alcohol Drug Helpline

The Alcohol Drug Helpline offers support to anyone concerned about their own or a someone else's drug use.

0800 787 797

The Helpline operates 24 hours a day, 7 days per week. It is a fully confidential, free professional service with trained addictions counsellors. 

So what can you expect when you call the Helpline?

The Helpline offers a wide range of services to all of New Zealand. You can expect to be listened to, never judged and offered the support that will suit your needs. The team can provide brief assessments to help identify what your needs are and work with you to determine what the best course of action may be for you to take. They can also provide referrals to specialist services so you can access additional treatment if you need it.

The Helpline team can provide on-going support and case management for all those who are seeking a new way of life free from addiction. They can help with harm reduction techniques, guide you through the early stages of recovery and be there to support you any time you need some assistance.

Sometimes the thought of having to front up to an agency can be really frightening. For many, it’s a little easier to pick up the phone and talk.

  • Call free from a mobile or landline 0800 787 797
  • Text free 8681 and they'll text you back
  • Live chat at
  • You can ask about kaupapa Māori services, services for Pacific peoples or for young people

So, if you’re worried about how drugs are affecting your life, or the life of someone you care about, give the Helpline a call. You've got nothing to lose!

Find out more about the Alcohol Drug Helpline on their website:

Alcohol and drug helplineIf you have a good, positive experience with the helpline on the phone, then that helps you to be positive about treatment.

More stories